The direct line between Personizer and your tax advisor

Handle eAU retrieval directly in Personizer. The health insurance provider makes the notification available digitally; Personizer processes the response and records it in a traceable way. This saves time, reduces errors and makes deadlines easier to manage.

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eAU Darstellung in Personizer

Sickness notification without detours

Easily retrieve the status and proof of the eAU from the health insurance fund via an interface – legally compliant, audit-proof and without any media breaks. This keeps the payroll run plannable, even when absences occur at short notice.

eAU in everyday work: fast, legally compliant, transparent

What it helps you solve

Sickness notifications are handled without any paperwork. You start the retrieval in the tool, receive the response from the health insurance fund and can see at any time what has been reported. This keeps the payroll run plannable, even when absences occur at short notice.

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How it works in practice

The doctor reports the incapacity for work to the health insurance fund. The employer retrieves the eAU electronically. Personizer documents the response in a traceable way for HR and accounting.

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Why Personizer is reliable here

Retrieval follows the official process within the DATEV world. The data service handles validation and provides clear reasons for the responses, which you can see in the system.

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Frequently asked questions

What are the DATEV data services – and how does Personizer use them?

The DATEV data services connect Personizer directly to the DATEV data center. They transfer HR data securely and in a standardized format: today already for eAU retrieval via the payroll exchange service, and for transferring master data and absences via the payroll import service. The payroll evaluation and payroll result services are coming soon. This way, information from Personizer flows automatically into DATEV payroll programs, with no duplicate data entry or manual exports.

What can I already use today?

eAU retrieval directly from Personizer: The employer retrieves the electronic certificate of incapacity for work from the health insurance fund and the response is documented in the system. This procedure has been mandatory for employers since 01/01/2023.

Is the eAU valid in all cases?

Yes, for employees with statutory health insurance. For privately insured employees, the paper-based procedure still applies.
Sickness notifications for ill children are also not part of the eAU.

How do I connect Personizer with DATEV?

The technical connection is set up in Personizer under “DATEV data services”. On the firm / client side, the required services are ordered in MyDATEV and the permissions are granted — then retrieval and transfer can be used.

Do my firm’s processes need to change or do we need to use an API?

No. Both eAU retrieval and the payroll import service run without any extra development on the accounting firm’s side, activation happens directly in DATEV LODAS. Next up are the payroll evaluation and payroll result services, so payslips and salary data are transferred automatically as well.

What does “data exchange in both directions” mean?

With the payroll data exchange service (hr:exchange), HR master data, client data and transaction data can in future be exchanged automatically between Personizer and the DATEV data center. This eliminates duplicate entries and coordination, and processes become much leaner.

Where are the data taken over and who is notified?

The data are taken over directly in the DATEV data center.
Personizer transfers the relevant HR data automatically and sends a notification once processing in the system has been completed successfully.

Your benefits with the DATEV data services

For HR and accounting

Your day-to-day advantge
The eAU responses are stored centrally in Personizer instead of in emails and folders. This eliminates duplicate maintenance and ensures that all information is available in a consistent way. You save time in the payroll run because there are fewer follow-up questions.

Planning reliability
Because retrieval is a mandatory process and the health insurance fund provides the data, you no longer have to chase medical certificates. Your documentation is clean and you are able to provide information in audits.

For tax firms

Fewer queries, more reliabilities
Clients provide eAU information in a structured way.
You can see the history and start payroll runs without having to follow up. Transfer takes place via the DATEV data services and lands in the familiar ecosystem.

Set-up in a nutshell
Ordering and permissions for the data services are handled centrally in MyDATEV. This ensures the standardized route into the payroll programs.

With the DATEV data services, we’re extending Personizer with a secure link into the DATEV ecosystem. eAU retrieval and the payroll import service already show how much faster and more audit-proof these processes can be. Next up are the payroll evaluation and payroll result services, so payslips and salary data land directly in the personnel file.

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Your data in safe hands –
100% GDPR compliant

Trust in maximum security for your company and personal data. With Personizer, you can work in compliance with GDPR, encrypted and on ISO-certified EU servers – so you can focus on your team, not on risks.

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